Privacy Policy

1. Overview

Mastery Digital ("we", "us", or "our") provides online training programs and digital educational products. This policy describes what information we may collect, how it is used, and the choices available to you when you visit our website or purchase one of our products.

2. Information we may collect

• Information you provide: your name, email address, and the content of messages you send us through our contact form or by email.
• Purchase-related information: the email address associated with an order, the product purchased, order identifiers, and transaction status received from our payment provider.
• Technical and usage information: device type, browser type, approximate location derived from IP address, pages viewed, and referring links.

3. Payment information

Payments may be processed by third-party payment processing providers. Those providers collect and handle payment details directly under their own terms and privacy policies. Mastery Digital does not store full payment card numbers. We may receive limited transaction information, such as confirmation of payment, the billing email address, and the last digits or card brand where provided by the processor.

4. How we use information

• To deliver access to purchased digital products and educational materials.
• To respond to support requests, billing questions, and general inquiries.
• To process orders, verify purchases, and handle refund requests.
• To operate, maintain, secure, and improve our website and programs.
• To comply with applicable legal and accounting obligations.

5. Cookies and analytics

Our website may use cookies and similar technologies to keep the site functioning correctly and to understand how visitors interact with our pages. Analytics tools may collect aggregated usage data such as page views and session duration. Most browsers allow you to block or delete cookies; some site features may not work as expected if cookies are disabled.

6. Service providers

We may share information with third-party providers that support our operations, such as hosting providers, email delivery services, course delivery platforms, analytics providers, and payment processors. These providers may only process information as needed to provide their services to us. We do not sell personal information.

7. Data retention

We retain information for as long as necessary to provide access to purchased products, respond to support requests, resolve disputes, and comply with legal or accounting requirements. When information is no longer required, we take reasonable steps to delete it or remove identifying details.

8. Data security

We apply reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, or loss. No method of transmission or storage over the internet can be guaranteed to be completely secure.

9. Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion, or object to certain processing. To make a request, contact us using the details below. We may need to verify your identity, for example by confirming the email address used for a purchase.

10. Children

Our products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us so we can remove it.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. The updated version will be published on this page.

12. Contact

For questions about this Privacy Policy or about information we hold, contact support@masterydigital.com.